Terms & Conditions

Welcome to bestiestarplushies.com (the ‘site’). By accessing this site you agree to our terms and conditions and privacy policy, the site provided is solely for your personal use and should not be used for any commercial purposes.

These terms and conditions tell you the terms and conditions on which we supply any of the Products to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

Product Descriptions and Availability

The description and photographs of the goods on the site are for illustrative purposes only, every care has been taken to ensure accuracy of description, specifications, color and price of all products. In some instances there may be a slight variation in appearance and colors of the actual products due to the production process, the lighting in which they were photographed or your computer's monitor settings. 

 

Online Order

All orders are processed in USD.

When placing an order you undertake that all details you provide to us are true and accurate, that you are over 18 years and are an authorized user of the credit card or debit card used for the transaction, and that there are sufficient funds to cover the cost of the goods. You must pay by submitting your credit or debit card details with your order, and we can take payment immediately or otherwise before delivery of the goods.

In connection with ordering Products from bestiestarplushies.com you must fill in your personal information such as name, address and payment information. Once your order is complete, you will receive a confirmation of your order by email. If you have any additional questions please contact us by email at shop@bestiestarplushies.com.

Please ensure your billing and shipping address are correct as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us.

We may cancel any order if it is reasonable to do so. We may also change or discontinue the availability of Products at any time at our sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.

  

Shipping

We ship only in the US currently. Write us an email at shop@bestiestarplushies.com if you have any shipping questions or specific requirements. 

 

Cancellation and Return

You can withdraw your order by contacting us before the products are sent. If the order has already been sent, we will not refund the shipping costs of the order.

You are entitled to an exchange and/or refund within 28 days from date of receipt. Please email shop@bestiestarplushies.com within 14 days of receiving your order. 

 

Personal information

When you place an order with bestiestarplushies.com we collect your name, addresses, telephone number and e-mail address in order to fulfill the order. Personal information supplied to us is confidential and will never be made available to a third party.

 

Copyright

All rights reserved. You may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from bestie star plushies. Nothing on this website grants you any license or right to use, alter or remove such material.

Please respect our intellectual property. 

Thank you, we hope you enjoy the site and the shopping experience on bestiestarplushies.com